Setting Up Your Stripe Connect Account

When you sign up for Aptly Screening, you’ll need a way to collect application fees from customers as well as reconcile any screening charges with Aptly. You can also collect payments via Aptly Pay. You’ll just need to sign up for a Stripe Connect account through Aptly.

Configuring your Stripe Connect Account

When you use Stripe with Aptly, you’ll need to create a separate Stripe Connect account. The Stripe Connect account is specifically designed to work hand in hand with the applications, Aptly Pay, and reconciling your Screening fees.

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You can use the same email address that you use with an existing Stripe account. You will also be able to access both with the same email address.

To connect a new Stripe Connect account, you’ll:

Navigate to the Payments section of Company Settings.

Click the Link Account button. A window will pop up to take you to Stripe to connect an account.

You will be prompted to sign up for a Stripe Connect account that will handle processing your application fees. You can use the same credentials as an existing account, however, it will be a separate account to manage.

Create a new business with this new separate account to use with Aptly. You’ll be asked to provide:

Business Location

Business Type

Business Structure

Legal Business Name

Employer Identification Number (EIN)

Business Address

Industry (Property Rentals)

Business Website

Product description (We recommend - Rental application screening fee)

You’ll be prompted to select a contact person responsible for the Stripe account. This person should be the one managing business operations.

Stripe will use these details to confirm the identity of the person responsible for the account, ensure that payments are tied to a verified business, and meet tax reporting and legal requirements.

Connect the bank account that will receive payouts.

Select your payout schedule. For the easiest reconciliation, we recommend selecting Automatic every day.

Add in a customer support phone number and address. These should match the contact information listed on your property website.

Enter the remaining business information, like the business phone number.

Save all details, and in most cases, your Stripe Connect account will be validated within minutes.

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Within your Stripe Connect account, you can configure your branding - the name and logo that applicants will see on the invoice sent when paying your application fee.

How to Connect & Disconnect Multiple Stripe Accounts

Aptly now supports multiple Stripe accounts within your organization!

To add an additional Stripe account, click on the Stripe Continue Setup button under your default Stripe account.

A pop-up will appear informing you that this will create an additional Stripe account; to continue on, click the Proceed button.

A new tab will open to the Stripe setup page, where you will repeat the same steps to fully set up your Stripe account.

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You can distinguish your Stripe accounts by adding a custom Stripe Profile name.

How to Set a Primary Payment Account

To set the primary payment account for your organization, click the star next to the active Stripe profile of your choice. If you disable this account, you will need to select another default account in the Payments section.

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If you do not select an account, the first active account on the screen will be set as your new Primary Payment account.

How to Select a Specific Stripe Account for a Location

From a Property, Building, or Unit:

Navigate to a Location or Listings board in Aptly.

Access the Marketing Info on a card by clicking on the More Menu in the upper right corner. Select Marketing Info.

Click into the Aptly Listings Details tab at the top.

On the top left side, you will see the option Aptly Pay Payment Account.

From a Listing

You’ll set the primary Stripe account in Screening Management settings, but you have the option to override a single listing to assign a different Stripe account.

Click on a listing.

Scroll to the bottom and locate Payment Account.

Select Override Global Settings and select a different Payment Account. It will be automatically saved once selected.

Primary Account Options

You can set a primary payment account per unit / building. This will apply to any applications or tours taken at that location.

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For Applications & Tour Requests, the payment account selected for deposit of funds will be chosen based on this order of preference:

a Payment account set on the specific Unit/ Location.

a Payment account specified in Screening Management - Organization Settings under Billing Options for Screening, or in

a Payment account set as the primary Stripe account for your company.

The first active payment account for your Aptly organization.

You can set a primary payment account for an org. If you do not, any operation that doesn't specify a payment account will simply choose the first active one.

You can set a primary payment account per unit / building. This will apply to any applications or tours taken at that location.

You can set a payment account for each form. This will apply to the form payment.

You can set a payment account for showings on the board settings. This will apply to any tour requests going forward.

You can set a payment account for applications in Screening Management settings. This will apply to any future application payments.

Application Fee Options

By default, applicants are required to pay an application fee in order to successfully submit their online application. In order to collect this application fee, you will need to sign up for a Stripe Connect account that’s integrated with Aptly. Your Stripe Connect account will collect your desired application fee and concurrently pay the Aptly screening fee.

You have the option to set your Application Fee as you see fit. You’ll configure application fee settings in two places.

Screening Management > Board Settings

Screening Management > Organization Settings

How to Customize the Product Name on Transactions

You can customize how applicants will see the application (or Aptly Pay) charge on their account. This will also help when searching through your Stripe account to view charges per location.

In Screening Management > Board Settings > Edit Collection, scroll down until you find Product Name on Stripe Invoice. It’s located between the Parking Policy and Application Templates.