An email parser automatically extracts important information from emails, saving time and reducing manual data entry. For example, when a renter lead inquires about a property, the parser can pull out the prospective tenant's name, contact details, and property they're interested in, then automatically add it to Aptly as a card on the Renter Leads board. Similarly, it can extract maintenance details from work order emails, like the issue description, tenant contact info, and property address, ensuring the right team is dispatched quickly. By organizing renter leads, owner inquiries, and work orders efficiently, email parsers streamline communication and boost productivity.
Benefits of Email Parsers
- Automatically create cards for your boards to manage new leads.
- Keep your inboxes available for existing and ongoing conversations.
Best Practice Prerequisites
- Use a Shared Inbox! This will alleviate any confusion on missing emails or visibility on any emails.
- Archive emails on card creation
- This is also your fail-safe. If an email parser stops working, you’ll know because the email will be in the inbox.
How to Set Up an Email Parser
Clean up your inbox with Email Parsers. Once Email Parsers are set up for a specific board, inbound messages from your chosen platforms will be detected when they enter the specified inbox. Aptly will then create a card with relevant information and add it to your selected board.
- From your Inbox, click on Inbox Configuration, and select Inbox Rules.
- Click on the Email Parsers tab.
- Select the connected Inbox you'd like to set up.
- Find your platform(s) of choice and select any that you would like to enable. Any platforms selected will apply the same action. It’s recommended that you select all similar parsers for 1 board. For example, select all of your lead-generating platforms to create a card for your leads board.
- Select the Board you would like to create cards for.
- Choose the Stage for the card to enter once created. Stages auto-populate depending on the selected board.
- Select an Assignee or leave unassigned.
- Toggle on/off Use Conversation Assignee to attach the person who was assigned to the conversation as the card assignee.
- Toggle on/off to Archive Conversation on Card Creation. This makes for a cleaner inbox.
- Toggle on/off to Assign Conversation to the Card Assignee, if designated. Use this if messages enter the inbox as Unassigned.
- Toggle on/off to Enable Spam Detection.
The image below is interactive and details each option of the Create Card portion of the Email Parser.
Available Parsers
Insurance
- Buildium Policies
Leasing
- A Place for Mom
- AirBnB
- All Property Management - Lead
- Apartment Guide
- Apartment List
- Apartments.com
- Apartments.com - Tour
- Appfolio - Application
- Appfolio - Lease Ready for Countersign
- Appfolio - New Lead
- Appfolio - Payment Rejected
- Appfolio - Phone Call
- Avail.co
- Back At You
- Bark
- BetterBot
- BiggerPockets
- Buildium - Application
- Buildium - Insufficient Funds
- Buildium - Tenant Screening Complete
- Calendly - New Event
- Cash App - Sent Money
- Digible
- Digible - Facebook
- Domu
- Findigs
- FreeRentalSite.com
- FreeRentalSite.com - Calls
- FreeRentalSite.com - Management Services Inquiry
- G5
- General Use Parser
- General Use Parser - Multiple Leads
- GoSection8
- HAR.com
- Home Snap
- Homes.com
- Hotpads
- HubSpot
- Jonah Digital
- KSL
- Landlord Solutions - Application Completed
- Landlord Solutions - Background Check Completed
- Mailchimp
- ManageMyProperty.com
- Move.com
- Off Campus Partners
- PadMapper
- Property Manager Websites (Use with your Website forms!)
- Propertyware - New Lead
- Propertyware - Tenant Applicant
- Proposify - Accepted Proposal
- Real Estate Wire
- Realtor.com
- Rent College Pads
- Rent College Pads - Virtual Fair
- Rent Screener
- Rent Vision
- Rent.com
- Rentable
- Rentals.com
- RentalSource
- RentCafe ILS Prospect
- RentFaster
- Rentler
- RentLinx
- Rently - Checkout Questionaire
- Rently - Email Inquiry (Apartment List)
- Rently - Email Inquiry (Apartments.com)
- Rently - Email Inquiry (RentPath)
- Rently - Email Inquiry (Zillow)
- Rently - Email Inquiry (Zumper)
- Rently - Viewing
- Rentometer
- RentPath
- Rentvine - Application Alerts
- Rentvine - Lead Alerts
- Rentvine - NSF Alerts
- Resolve - Application Completed
- Resolve - Application Started
- Resolve - Background Check Completed
- Resolve - Background Check Started
- Respage Chatbot
- Showdigs
- Showdigs - Weekly Report
- Showdigs - Inquiry
- Showing Hero - Lockbox Code Issued
- Showing Hero - Showing Confirmed
- ShowMojo - Document Auto Approved
- ShowMojo - Document Verification
- ShowMojo - Feedback
- ShowMojo - Listing Report
- ShowMojo - New Lead
- ShowMojo - New Showing
- ShowMojo - Prospect Question
- ShowMojo - Showing Canceled
- ShowMojo - Showing Confirmed
- ShowMojo - Showing Rejected
- ShowMojo - Showing Started
- ShowMojo - Showing Updated
- ShowMojo - Unsecured Property
- ShowMojo - Zillow
- Social Intents
- Squarespace - Forms
- StreetEasy.com
- Tenant Turner - New Prospect
- Tenant Turner - Received Code
- Tenant Turner - Scheduled Showing
- Tenant Turner - Showing Feedback
- Tenant Turner - Viewing Requested
- The Closing Docs
- Tour24
- Virtually inCredible
- WalkScore
- Weimark - Application Received
- Yardi - Work Order Notification
- Yardi - Application Submitted - No Payment
- Yardi - Application Submitted - Payment Included
- Yardi - Application Submitted - Pending Screening
- Yardi - Lease Signed
- Yardi - New Prospect
- Zapier - Facebook
- Zillow
- Zillow - Applications
- Zillow - New Renewal Listing
- Zumper
- Zumper - Tour Request
Maintenance
- Adobe Sign - Completed
- Adobe Sign - Started
- Adobea - Work Order Updates
- All American Lawn and Tree
- Appfolio - SMS
- Appfolio - New Work Order
- Blue Ink
- Buildium - Resident Request
- Criteria
- FreeRentalSite.com - Management Services Inquiry
- Home Depot - Receipt
- Inspect Cloud
- Inspect Cloud - Transaction Completed
- Plastiq - Incoming Payment
- Propertyware - Returned Payments
- Quickbooks - Invoice
- Rentvine Work Order Created
- Rhino - Action Required
- Rhino - Policy Cancel Request
- Rhino - Policy Ending
- Rhino - Policy Expired
- Rhino - Policy Expiring
- Rhino - Policy Issued
- Right Signature
- Second Nature - Filter Shipment
- TOPS - Portal Service Request Notification
- Wave - Invoice
- Yardi - Work Order Notification
- zInspector
Move-Out
- Appfolio Move-Out
- Propertyware - Notice to Vacate Confirmation
- RentCheck
Renewals
- Appfolio - Lease Renewal
Reviews
- Google - Reviews
- Yelp - Reviews
Insurance
- Buildium - Policies
Frequently Asked Questions
Why aren’t my emails parsing anymore?
Have you noticed some emails from Zillow in your inbox? Sometimes lead sources update the formatting of their emails and/or content. Doing so makes our Email Parser reader unable to read those emails. If you find particular emails from a source no longer parsing, send an email to help@getaptly.com with 2 examples of the email not parsing. You’ll share the email URL with our team.
We’re forwarding emails to the inbox set up with email parsers. Why aren’t they creating cards?
Forwarded emails cannot be parsed because the sender is not a recognized email parser. You can manually create a card for wayward emails.