Learn how to integrate Aptly with Rentvine Work Orders for seamless, bi-directional syncing. Manage work orders directly in Aptly to streamline your workflow and boost efficiency.
How to Set Up Your Rentvine Work Order Sync
If you are an existing Rentvine customer, you can set up your work order board quite easily. You’ll just need to decide how you want the integration to be handled. There are three options: Read Only, Update/Create, or Update Only.
Option | Description |
Read Only | Aptly is in view only mode. All updates to work orders will need to be made in Rentvine. |
Update/Create | Full bi-directionality is turned on. You can create a new work order in Aptly and it will be created in Rentvine. You can also update any existing work orders in Aptly, and the changes will appear in Rentvine in real time. |
Update Only | New work orders must come from Rentvine. They’ll be added in Aptly immediately and any changes made in Aptly will appear in Rentvine in real time. |
How Does the Rentvine Sync Work?
New work orders that are added in Rentvine will show up as a card on the Work Order board as soon as you receive a new Work Order.
Work orders sync with Aptly every 4 hours (unless you enable webhooks - see below). If you have Create/Update or Update Only selected, any updates made in Aptly will appear in Rentvine in real-time.
Rentvine Webhooks
Adding a Rentvine Webhook will increase sync times from Rentvine to Aptly. You’ll get instant updates if enabled. Find more details here: Rentvine Webhooks.
What Syncs with Work Orders?
When you connect your Rentvine account, Aptly automatically creates a work order board using your Rentvine credentials. The fields on this board are linked to Rentvine. If you update your integration settings, any changes you make in Aptly will sync with Rentvine.
How Do I Know What Fields Sync with Rentvine?
We made it easy for you! Any integrated fields are notated by a link icon.
Rentvine Statuses vs. Aptly Stages
They are one in the same. If you want to add a new stage to your Aptly Work Order board, you’ll must add it in Rentvine first. It will be added to Aptly in the next sync.
Stages on Aptly’s Work Order board should not be changed or modified. They can be rearranged.
Assigning a Vendor
You can dispatch a vendor for a work order in Aptly. This will update in Rentvine, however, it will not send an automatic email to the vendor. You’ll need to set up an automation in Aptly or manually email the vendor.
How to Set Up an Email Automation
Once a vendor is dispatched, you’ll want to make sure they get an email. To do so, you can set up an automation to send an email once the work order card updates to the Dispatched stage. Here’s an example automation that you can set up.
Condition
The condition tells Aptly Automation to pay attention to cards that meet the set criteria.
Action
Frequently Asked Questions
I deleted a work order in Rentvine. Why is it still showing in Aptly?
If you delete a work order in Rentvine, it needs to be manually deleted/archived in Aptly.
How often does Aptly sync with Rentvine?
Rentvine syncs down to Aptly every 4 hours. Aptly to Rentvine will sync automatically when there is an update on a card from the Work Orders board or an update to a Lease (if bi-directionality is turned on). If you enable webhooks, updates happen in real-time both ways!
Where are the automations?
While we do not have automations that come with a RV WO board, if you would like our best practice, email us (help@getaptly.com) to install our forms and templates. You’ll need to create your own automations.