Overview
The Aptly Inbox search bar helps you find exactly the conversation you're looking for. Start with a keyword and you'll land on a results page with your best matches ranked to the top, or narrow things down using quick filters (like @mentions or assigned conversations) and advanced filters (sender, date range, topic, attachments, and more).
In this article, you will learn how to:
- Search for a conversation
- Use the quick filters
- Use the advanced filters
Quick search
Click into the search bar at the top of the inbox and start typing. As you type, Aptly suggests a few quick shortcuts:
- Search for “[term]” — a plain keyword search across the whole conversation
- from: — search by sender
- to: — search by recipient
- body: — search the message body only
By default your search covers All inboxes. Click the inbox selector to the left of the search field to scope your search to a single inbox (Leasing, Owners, Resident Services, etc.) before you search — it's the fastest way to cut down a noisy result set.
Aptly also remembers your Recent searches so you can quickly re-run one without retyping it.
The search results page
Press Enter (or click a suggestion) and your search opens into its own full-page results view, separate from your regular inbox list.
- Top results surfaces the handful of conversations that best match what you typed, marked with a star and ranked by relevance.
- More results holds everything else that matched, sorted below.
- Switch the sort between Relevance and Last Activity from the top-right of the toolbar.
- Use Group results to cluster the list by sender, date, topic, and more — the same grouping options available in your regular inbox (see the Table View article).
- Results page in pages of 100; use the arrows at the bottom to page through.
Advanced filters
Click Filter in the toolbar to open the full search filter panel:
- Keywords — words anywhere in the conversation
- From / To / Cc — filter by participant
- Subject / Body — restrict the keyword match to just one part of the message
- Topics and Assignee — filter by how the conversation is organized and who owns it
- Mentions — find conversations where a specific teammate was @mentioned
- Date — an after/before range
- Status — Snoozed, Unread, Open, Archived, or No Response
- Has — Attachment, Reminder, or Draft
Filters combine (AND), so you can, for example, find every unread conversation with an attachment from a specific contact in the last 30 days in one search.
Tips
- Scope to a single inbox first if you manage several — it keeps your top results tightly relevant.
- Save a search you run often as a bookmark in your browser; filters are reflected in the URL.