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Using Call Crusher or Bulk Calling

Call Crusher allows you to call multiple contacts right from your board

Need to make a lot of phone calls quickly? Call Crusher is here to help.

Call Crusher allows you to call multiple contacts right from your board — without ever revealing your personal phone number. It’s a fast, efficient way to power through follow-ups with prospects, renters, or owners, all while keeping communication logged and organized inside Aptly.


What Is Call Crusher?

Call Crusher is a bulk calling feature that lets you quickly call a list of contacts from your board. It connects through your Twilio line, so all calls are made using your Aptly number — not your personal or direct line.

This means your contacts will always see your professional caller ID, while you stay protected and your calls stay logged in Aptly.

You can use Call Crusher on any board where cards include contacts with phone numbers — such as your Renter Leads or Owner Leads board.


Before You Start

Make sure:

✅ You have a Twilio line connected to Aptly.

✅ The cards you want to call each include at least one contact with a phone number.

If your team shares Twilio numbers, you’ll see them listed under the Caller ID dropdown when setting up your calls.


How to Use Call Crusher

Notion image
  1. Go to your board
    1. Open the board where you want to make calls — for example, your Renter Leads or Owner Leads board.

  1. Select your cards
    1. Use the checkboxes to select the cards for the contacts you want to call.

  1. Choose Bulk Call
    1. Once multiple cards are selected, a bulk options menu will appear at the top of the board.

      Click Bulk Call.

  1. Set up your call list
    1. Notion image

      A black Call Crusher banner will appear at the top of the expanded card view, showing:

      • The total number of calls in your list
      • A Caller ID dropdown
      • An Agent Number field
      • A Record toggle
  1. Select your Caller ID
    1. Choose the Twilio line you want to use. This will be the number your contacts see when you call them.

  1. Enter your Agent Number
      • Select Custom Number, and type in the number where you want Aptly (via Twilio) to reach you — usually your personal cell or office phone.
      • Twilio will first call you at this number before connecting you to each contact in your list.
  1. Review or toggle call recording
    1. You can choose to record the call by turning the Record toggle on or off.

      (Recordings are stored in the card’s Activity Log for future reference.)

  1. Start calling!
    1. Hit Call to start.

      • Twilio will first call your agent number.
      • Once you answer, Twilio will connect you with the contact on the selected card.
      • Your contact will only ever see the Twilio number listed as the caller.
  1. Move to the next contact
    1. After you finish a call, click Next to move on to the next card in your list and repeat the process.


How Call Crusher Works Behind the Scenes

When you use Call Crusher:

  • Twilio acts as a middleman to protect your personal phone number.
  • It calls you first, then connects the call to your contact using your Aptly (Twilio) number as the caller ID.
  • Every call is logged on the card’s Activity Log, and recordings are saved automatically (if enabled).

Your contact never sees your agent number — only the official line associated with your Aptly account.


Benefits of Using Call Crusher

  • ✅ Protects your personal phone number
  • ✅ Keeps your call activity tracked automatically
  • ✅ Speeds up outbound calling for follow-ups or campaigns
  • ✅ Allows optional recording for quality and documentation
  • ✅ Helps your team stay consistent and professional

Pro Tips

💡 Use Call Crusher for lead follow-ups:

Quickly call through all new renter or owner inquiries after a weekend to stay ahead of the competition.

💡 Keep your calls recorded:

Turn on recording to review details later or share training examples with your team.

💡 Use filters first:

Filter your board by stage (for example, New Leads) before selecting cards to create a more focused call list.


Summary

Call Crusher makes outbound calling simple and secure — letting you power through your follow-up lists, connect with more prospects, and keep every interaction logged in Aptly.

All you need is a Twilio line, a few contacts, and your phone nearby — and you’ll be crushing your call list in no time.


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