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Automations

Automations

Intro to Automations

Introduction to Automations

Creating an Automation

Create a new automation.

Managing Automations

How to manage and edit existing automations.

Multi-Action Automations

Combine actions under one trigger, shared conditions, and timing, then test each result.

How to Create an Email Automation

Configure, test, and troubleshoot automated emails.

How to Create an Annual Automation

Send annual emails to contacts using this automation set up.

Using Test Mode for Automations

Test automation conditions and actions before going live.

Auto-Assignment Rules

Route incoming shared-inbox conversations and new board cards with assignment rules.

Understanding Automation Triggers: Stage Change vs. Custom Condition

What’s the difference between a stage change and custom condition automation?

Send Card Data with a POST to URL (Webhook) Automation

Send card details to an approved external endpoint when a board automation qualifies, then verify both Aptly and the receiving system.

Set Automation Timing, Repeats, and Office Hours

Choose when an automation runs, pair recurring timing with the right trigger, and review company or board business hours.

How to Create an SMS Automation

Send a template-based text message from a board automation, then review and test it before going live.

Creating Automations with Aptly’s APIs

Use an external AI assistant and Aptly’s APIs to build boards, fields, stages, and paused automations for review.

Creating Automations with AI Prompt in Aptly

Describe an automation with AI, review its settings, and test before going live.