Locations are the foundation of how your data is organized in Aptly. Every location is synced directly from your property management software, ensuring your data stays consistent and up to date across systems.
What Are Locations?
Locations represent the different levels of your property management structure. These can include (but are not limited to):
- Associations
- Portfolios / Clients
- Properties
- Units
- Leases
- Vendors
Each of these exists as its own board in Aptly, allowing you to manage workflows and data at every level of your operation.
How Location Hierarchy Works
Locations in Aptly follow a structured hierarchy that mirrors your property management software:
Top Level
- Associations, Portfolios, or Clients
Mid Level
- Properties
Lower Levels
- Units (Doors)
- Leases
This hierarchy ensures that all data flows logically from the top down, making it easier to track relationships between owners, properties, and residents.
Vendors
Vendors exist slightly outside of this hierarchy. They function as their own category and are most commonly used in work order boards for maintenance and service workflows.
Understanding Units (Doors)
The Units board is one of the most important location levels.
- A unit = a door
- Every rentable space will appear as its own unit card
- This applies to both:
- Multi-family properties
- Single-family homes
💡 Think of a unit as any rentable location.
If it can be rented, it will exist as its own unit in Aptly.
This level allows you to manage processes at a highly granular level—whether that’s leasing, maintenance, or marketing.
Where Your Data Lives
Each level of the hierarchy serves a different purpose:
Portfolio Level
- Tied to ownership (owners/clients in your PMS)
- High-level organizational data
Property Level
- Building-level information
- Operational and structural details
Unit Level
- Marketing data lives here
- Leasing and availability details
- Rentable attributes
Listings & Marketing
All marketing data originates at the unit level and feeds directly into the Listings page.
The Listings section provides:
- A centralized view of all rentable units
- An easier interface for managing listing details
- A more streamlined experience than editing directly on cards
👉 You can manage every active listing from one place, instead of jumping between unit cards.
Best Practices for Locations
1. Do Not Edit Card Titles
Card titles are synced directly from your property management software.
- Editing titles in Aptly can cause sync issues
- This may lead to duplicates or mismatched records
✅ Always update titles in your property management software instead
2. Don’t Mirror Process Boards into Locations
Locations and process boards serve different purposes.
- Locations = your source of truth
- Process boards = workflows and actions
Mirroring them reduces effectiveness and can create confusion.
3. Be Intentional with Aptly Only Custom Fields
When adding custom fields:
- Keep field group order in mind
- Avoid disrupting existing structure
- Maintain consistency across boards
Field order impacts usability and clarity for your team.
4. Use Automations Carefully
Automations can be powerful—but should be used thoughtfully on location boards.
⚠️ Especially important if you have two-way sync enabled
- Automations can unintentionally update data
- Changes may sync back to your PMS
👉 Best practice: Use automations sparingly when they modify core data fields.
Pro Tips to Work Smarter
🔍 Optimize Quick Search
You can customize how search works on each board:
Path:
Advanced Settings → Board Options → Quick Search
- Add up to 5 searchable fields
Examples:
Units Board | Leases Board |
• Resident
• Address
• Property
• Portfolio | • Owner
• Resident
• Address
• Unit |
After updating:
- Toggle Force Re-index
- Click Save
- Allow 5–10 minutes for indexing
🧩 Customize Your Kanban View
Make key information visible at a glance:
- Open Kanban view
- Select Fields
- Toggle fields on/off
- Drag to reorder
This helps your team quickly scan important details without opening cards.
🏷️ Use Card Badges for Visibility
Card badges highlight important dates directly on the card.
How to set it up:
- Go to Card Options
- Select a date field to display
Examples:
- Available Date
- Days in State (e.g., vacancy duration)
💡 This is especially helpful for tracking how long a unit has been vacant.
Final Thoughts
Locations in Aptly are designed to mirror your property management system while giving you the flexibility to manage workflows at every level.
When used correctly, they allow you to:
- Stay organized across your entire portfolio
- Drill down into unit-level details
- Manage listings and operations more efficiently
Keeping your structure clean and following best practices will ensure your data stays accurate, synced, and easy to work with.
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