Whether you're new to Aptly or a seasoned member, there's always something new to learn. Our comprehensive knowledge base provides answers to almost any question, and our vibrant community of users stands ready to help solve problems.
Aptly Help Center
The Help Center hosts a plethora of help articles designed to answer any questions you may have regarding all areas of Aptly.
You can access the Help Center by visiting the link: aptly.helpkit.so.
You can also find a link to the Help Center in Aptly.
- Click on your avatar in the bottom left corner.
- Click on Help Center. A new tab will open up.
Join the Aptly Community
The Aptly Community is a vibrant group hosted on Circle where Aptly users connect with each other. Here you can find additional resources, ask questions, and stay updated on Aptly's latest developments. We’ll also post monthly training schedules to help you and your team build out your workflow boards.
To join the community, visit aptly.circle.so and create a new account.
Your Aptly Community account is separate from your Aptly account.
- Click Sign Up.
- Complete your account information and access the community!
Email Aptly Support
Whenever you have a question that can’t be found in the Help Center or Community, you also have the option to email our Support team at help@getaptly.com. We have a team standing by to answer your questions!
To expedite any request or question, please provide as much detail as you can in the email. Typing it out will get the quickest response. Be sure to include:
- Board or Inbox Name
- Links to examples of the issue (card or email)
- Detailed written description
- Screenshots or a screen recording
Contact Your Assigned Customer Success Manager
When you onboarded, you received an email with details about your assigned Customer Success Manager. If you’re unsure who your Customer Success Manager is, reach out to help@getaptly.com and we can get you connected to the right person.