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How to Find Help with Aptly

We have many resources to support your growth in Aptly.

Whether you're new to Aptly or a seasoned member, there's always something new to learn! We offer a comprehensive knowledge base where you can find answers to almost any question, plus a vibrant community of users ready to help you solve problems.

In this article, will learn how to:

  1. Access the Help Center
  1. Enroll in Aptly Academy
  1. Join the Aptly Community
  1. Email Aptly Support

Aptly Help Center

The Help Center hosts a plethora of help articles designed to answer any questions you may have regarding all areas of Aptly.

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You can access the Help Center by visiting the link: aptly.helpkit.so.

You can also find a link to the Help Center in Aptly.

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  1. Click on your avatar in the bottom left corner.
  1. Click on Help Center. A new tab will open up.

Enroll in Aptly Academy

Did you know we have courses for you to take for free and at your own pace? We host Aptly Academy on an external site called Thinkific. There, you’ll be able to find introductory Aptly courses as well as courses to help you set up some common workflows like Owner and Renter Leads, Accounts Receivable, and more!

To enroll, you’ll head to aptly.thinkific.com and create an account.

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  1. Click Sign In.
  1. Click Create a new account.
  1. Complete the form and submit.
  1. Enroll in your first course!
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You can also access the Academy by clicking on your avatar and selecting Aptly Academy from the menu.

Join the Aptly Community

The Aptly Community is a group hosted on Circle with other Aptly users. There, you can find additional resources, ask the community questions, and find updates to Aptly.

You can join the community by going to aptly.circle.so and creating a new account.

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  1. Click Sign Up.
  1. Complete the form and access the community!
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You can also access the Aptly Community by clicking on your avatar and selecting Community.

Email Aptly Support

Whenever you have a question that can’t be found in the Help Center, Academy, or Community, you also have the option to email our Support team at help@getaptly.com. We have a team standing by to answer your questions!


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