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Troubleshooting and support

Troubleshooting and support

Troubleshooting

Troubleshooting FAQ

Safe first checks and next steps for inbox, card, automation, template, form, PMS sync, and browser issues.

Calendar Isn’t Syncing After Time Change

Calendars that are synced to Aptly are not updating events to the recent time change.

Troublesbleshooting Automations

Check out this list of possible reasons as to why your automations aren’t firing.

Why Cards May Not Appear on the Owner Renewal Board

Troubleshoot your card create rules.

Improving Aptly Performance in Your Browser

Due to increased traffic and stale browsers, your experience in Aptly can be improved with these tips.

How To Switch From GoDaddy To Microsoft

Step-by-step directions on how to switch to Microsoft from Go Daddy

Support and Resources

How to Find Help with Aptly

We have many resources to support your growth in Aptly.

Granting Support Access

Provide access to an Aptly team member for troubleshooting support.