Having a solid lease renewals workflow ensures resident retention and customer satisfaction. With an Aptly subscription, you’ll have access to our Best Practices Lease Renewal Board. For details on setting up the Lease Renewals Workflow, check out our free Mastermind Course: Lease Renewals.
In this article, you will learn:
- About the lease renewals workflow
- How to install it from the template gallery.
- How to enroll in the Lease Renewals course.
Lease Renewals Workflow
How to Install the Lease Renewals Template Board
You’ll start on any board. Under the board picker, select + Add a Board > Create from Gallery. You’ll be installing 2 boards - Owner Renewals and Renewals (Renter).
- Follow the steps listed in this article: How to Install a Template Gallery Board
- Once the boards are installed, you’ll need to set up Board Filters, Card Sources, Communication Templates and Forms as well as understand the workflow and automations. We go into detail about this in our Lease Renewals Course.
How to Enroll in Lease Renewals Mastermind
With your subscription, you have access to our Course Community. In order to join, you’ll first need to sign up through this link: Aptly Academy. The course will lay out how to set up each part of the Lease Renewals workflow.
- Enroll in Lease Renewals.
- Join the Community.
- Take the course and ask questions in our community.
What if you don’t need the Owner Renewals board?
You can definitely use only the Tenant Renewal Board. There are few things that you’ll want to keep in mind:
- When and how do you calculate CMAs?
As our Lease Renewal template boards are designed, the CMA is first calculated on the Owner Renewal board and then copied to the Tenant Renewal. Keep this in mind as you personalize the Tenant Renewal board - you’ll need to include a stage for calculating the proposed rent and lease term for the lease renewal.
- Do you need to notify the Owner at any point in the process? If so, when do you email the owner? Do you need their contact details on the card?
Set up stages, tasks, and fields to include this part of your process.
- When do you send a renewal offer to your tenant? Is it before or after offering a renewal?
Knowing this when setting up the template board will allow you to move stages and automations around the board in an effort to accommodate your chain of events.