Automatically transform incoming emails into cards on your Aptly board—it’s a smarter way to manage your tasks, leads, maintenance requests, invoices, and more.
How to Generate a Board Email
- Open your board and click Card Sources in the left-hand menu.
- Select Board Email.
- Toggle it ON - a unique email address for that board will be created.
- Copy the email address using the copy icon.
- Select a contact type (e.g., Lead, Resident, Vendor) to ensure incoming emails are categorized appropriately.
- Decide how emails are parsed:
- Parse all emails: Every incoming email becomes a card.
- Parse only known formats: Only emails that match existing email parser patterns will generate cards.
(Want to learn more? See our Email Parsers article.)
Use Cases for Board Emails
Board emails help streamline workflows and keep your inbox clutter-free. Here are some examples:
- Renter or Owner Leads (most popular)
Use your board email as the notification email for lead sources.
- Invoices
Receipts from vendors turn into cards on your Invoices board when sent via email.
- Help Desk
Emails from residents will create a card directly to the help desk board. You can manage each email as a card with additional reporting metrics and automations.
What Gets Parsed?
When you use a board email address, all emails will be parsed according to the content available in the email.
Email Part | Aptly Field |
Subject | Card Title (only if Manual Card Naming is enabled) |
Body | Description |
Attachments/Inline Images | Files Field |
Sender | Related Contact |
Address | Preferred Rental or Address Field |
Email Parsers
Any email also runs through your existing email parser rules. For instance, Zillow lead notification emails will be processed just like if you’d manually set up a Zillow email parser, including contact details and preferred rental.