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Using Tours Merge Fields in Communication Templates

Use Aptly Tours merge fields to customize your communication templates on the Renter Leads board.

When creating or updating a customized template for Renter Leads cards, you can include tour-related information using merge fields from the Aptly Showings section.

These merge fields automatically pull showing details from a prospect’s scheduled or requested tour and insert them into your message — helping you send confirmations, reminders, and follow-ups without manual updates.

You’ll find all available merge fields on the right side of the template editor.


Where to Find Tour Merge Fields

  1. Open or create a template
  1. Locate the merge fields panel on the right
  1. Expand the Aptly Showings section
    1. Notion image
  1. Click a field to insert it into your template

Available Aptly Showings Merge Fields

Links

Merge Field
What It Does
Showing Location Link
Direct listing link for the property being toured
Showing Request Link
Takes the prospect to the scheduling portal to request a showing
My Tours Link
Shows the prospect all tours they currently have scheduled
Booking Invite Link
Sends a direct booking invitation

Tour Request Details (Provided by Prospect)

Notion image
Merge Field
What It Displays
Requested Tour Date
The date requested by the prospect
Requested Tour Time
The requested time only
Requested Tour Date & Time
Combined date and time
Requested Tour Comments
Any notes left by the prospect
Target Move-In Date
Prospect’s intended move-in date

Showing Status Information

Merge Field
What It Displays
Showing Status
Current status of the showing request
Showing Status Notes
Notes added by your team in the app

Access & Timing Details

Notion image
Merge Field
What It Displays
Generated Door Code Timestamp
When the access code was generated
Additional Code Timestamp
Timestamp for any additional code generated

Location Information

Notion image
Merge Field
What It Displays
Requested Tour Location Name
Name of the showing location
Requested Tour Location Address
Address of the showing location

When These Fields Populate

Aptly Showings merge fields will populate when:

  • The card was created from the showing portal, OR
  • The connected property/unit has showings enabled

If these conditions are not met, the fields will remain blank in the message.


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