When creating or updating a customized template for Renter Leads cards, you can include tour-related information using merge fields from the Aptly Showings section.
These merge fields automatically pull showing details from a prospect’s scheduled or requested tour and insert them into your message — helping you send confirmations, reminders, and follow-ups without manual updates.
You’ll find all available merge fields on the right side of the template editor.
Where to Find Tour Merge Fields
- Open or create a template
- Locate the merge fields panel on the right
- Expand the Aptly Showings section

- Click a field to insert it into your template
Available Aptly Showings Merge Fields
Links
Merge Field | What It Does |
Showing Location Link | Direct listing link for the property being toured |
Showing Request Link | Takes the prospect to the scheduling portal to request a showing |
My Tours Link | Shows the prospect all tours they currently have scheduled |
Booking Invite Link | Sends a direct booking invitation |
Tour Request Details (Provided by Prospect)

Merge Field | What It Displays |
Requested Tour Date | The date requested by the prospect |
Requested Tour Time | The requested time only |
Requested Tour Date & Time | Combined date and time |
Requested Tour Comments | Any notes left by the prospect |
Target Move-In Date | Prospect’s intended move-in date |
Showing Status Information
Merge Field | What It Displays |
Showing Status | Current status of the showing request |
Showing Status Notes | Notes added by your team in the app |
Access & Timing Details

Merge Field | What It Displays |
Generated Door Code Timestamp | When the access code was generated |
Additional Code Timestamp | Timestamp for any additional code generated |
Location Information

Merge Field | What It Displays |
Requested Tour Location Name | Name of the showing location |
Requested Tour Location Address | Address of the showing location |
When These Fields Populate
Aptly Showings merge fields will populate when:
- The card was created from the showing portal, OR
- The connected property/unit has showings enabled
If these conditions are not met, the fields will remain blank in the message.
