There are three different types of users who use Aptly Access: the property management team, residents, and prospects. Each user accesses the lock in a different way. Below you'll find a breakdown of each user's access point.
Property Managers
Apps Used: Aptly Access (mobile) & Aptly Web App (app.getaptly.com)
Property Managers can:
- Generate Access codes
- Invite others to the touring apps
- Manage locks and users
Prospects, Residents, & Vendors
Apps Used: NoKey mobile app
Prospects can:
- Unlock doors via Bluetooth with the NoKey app
- Receive passcodes from property managers
- Bluetooth unlock works regardless of code status.
Residents can:
- Unlock the door via Bluetooth
- Generate new passcodes
- Invite other residents
Vendors can:
- Access assigned work orders
- Unlock the door via bluetooth for units of assigned work orders
Keep in Mind
- Use Bluetooth unlock as the fastest fallback when a passcode fails.
- Keep the Master code strictly controlled; treat it like a physical master key.
- First use within 24 hours is required for all time-period codes to remain valid.
We're excited for you to experience the convenience that is Aptly Access. As you begin to invite your team, residents, and prospects into their respective apps, we have many resources available to you:
- Email your dedicated account team:
- east@getaptly.com
- west@getaptly.com
- enterprise@getaptly.com
- Schedule time with your Account Manager
- Visit our Help Center
- In-app chat support for prospects